To pause, hover your cursor over the scrolling text. “Thanks so much. You did a wonderful job with the children, and we are grateful for the insights they offer. It does give me hope for the future! It was lovely working with you again. If/when we need to do some more research, we will definitely call you." Sharon Morris, Director of Product Management, Zaner-Bloser “This survey has been incredibly eye-opening to me and to others. I can't thank you enough. Thank you again so much." Michelle H. Norris, Executive VP, National Church Residences “The recruiting and implementation of our focus groups was wonderful. The participants gave us an unbiased glimpse into the mind of our customers. Thank you for the recommendation of Marty Saperstein. He was a wonderful moderator who really put our participants at ease. The insights uncovered can be attributed to Marty's skillful and deliberate execution." Jeanne Otis, Account Manager, LABOV “I find Marty and his organization to be consummate professionals, very thorough and helpful, and they provide excellent guidance." Jon Bennehoof, Councilman, City of Powell “You and your team always do exceptional work.” Tonya Lawson-Howard, Director, Physician & Referral Source Marketing, Nationwide Children’s Hospital “Your counsel and support is invaluable.” Patty Peters, Vice President Community Relations, Columbus Zoo and Aquarium “I can’t thank you enough for all you have done on this project. I have no doubt that your presentation to the Board will be met with enthusiasm and concurrence that we move forward.” Laura Ecklar, Board Member, Friendship Village of Dublin “Thank you so much for all the excellent work! I thoroughly enjoy working with you. I look forward to working together again.” April Domine, Superintendent, New Albany-Plain Local Schools “[Marty's] work I totally trust.” Hugo R. Trux, Catalyst to "Fast Forward Your Corporate Vision into Action" “If Marty presented me with market research results, I always felt confident in following his findings to the letter. The best (and smartest) researcher I ever had the chance to work with. A really good guy.” Art Germano, Sales Representative (Retired), Merrill Publishing “Lots of good comments from your ... presentation. Our board was really engaged in what you had to say. Thanks again.” Pat Petzel, Vice President, Communications, Ohio Farm Bureau "It has truly been a pleasure working with you and seeing you in action. You are truly brilliant and have provided a ton of value to NiSource with the research you have conducted on our behalf.” Molly Schmeid, Market Research Manager, Nisource “Excellent thinking!” Brad Onken, SVP, Strategic Marketing and Business Development, Zaner-Bloser “By the way, your ears should have been ringing early this morning. During our Small Group Leadership Meeting, several commented on the value of your contributions to the success of last night's forum. Thank you.” Sandra Puskarcik, Director of Community Relations, City of Dublin, Ohio “Thank you for [the] time, effort, and outstanding service you provided to the Ohio Gas Association’s 2014 Public Awareness Effectiveness Survey. It is a real pleasure working with you and I look forward to any future opportunities we may have to work together again.” Brian D. Witte, Pipeline Safety & Compliance, Dominion East Ohio “Thanks so much for your help with this project. I can’t tell you how invaluable the information ... is to our group. As always, working with you is both enlightening and a pleasure.” Nikki Whittacre, Administrative & Communications Supervisor, School Employees Retirement System of Ohio “I wanted to take the opportunity to say ‘thank you’ for conducting the survey in such an excellent way. It has been a great pleasure working with you, from the start of this project. The data are very good and provide us with a deep understanding of food insecurity. Thank you so much for the many efforts to reach out to our sample and to talk them through this long [questionnaire].” Cäzilia Loibl, Ph.D., CFP, Marie Curie Fellow, Leeds University Business School, UK, Associate Professor, The Ohio State University, USA “You have a great way of explaining difficult concepts.” Steve Lutz, City Manager, City of Powell, Ohio “You and Stephanie were wonderful to work with and we will definitely use you again.” Judi Wax, Executive Vice President, Luquire George Andrews “How refreshing to hear a thoughtful perspective.” Mark Real, President, KidsOhio “This could not have happened without your incredible work!” Rita Doherty, Executive Director, Friendship Village of Dublin “I was very happy with ... the debrief. You did a perfect job describing the study, presenting the findings, adding ‘color’ to them, and fielding questions. Thank you so much for a job very well done.” Rebekah Coudriet, Senior Market Research Analyst, Market Intelligence, Houghton Mifflin Harcourt “Thank you so much for presenting to our board last night. It was very informative, and the board continued to talk about it and react to it during the rest of the meeting! It definitely gives us some great possibilities for tackling the ... issues here. Thanks.” Nick Wilson, Director of Communications, Electronic Classroom of Tomorrow (ECOT) "My sincere thanks to you for agreeing to present at the recent conference. Your research on engaging younger members is a topic that many of our clients have struggled with. Your research was particularly useful since it was conducted at a retirement system, so was, therefore, more relevant to our attendees. I received many very favorable comments on your breakout session.” Jan Hartford, Partner, CEM Benchmarking “Marty, thanks so much. This is fantastic information for our organization! While I have read through it all once, I need more time to go back through it and fully digest the results, interpretations and comments. Again, thanks so much for all your work and the professional presentation of results.” Jim Stein, President, Furniture Bank of Central Ohio “I cannot thank you enough for your excellent service to McGraw-Hill. I truly enjoyed working with you, and it is my fondest hope that we’ll be working together again ... soon. Thank you for your expertise, guidance, and support.” Cheryl Wells, Director of Market Research, The McGraw-Hill Companies “Wow, it has been over a decade we have worked together…it seems like just yesterday! Hiring you has been one of the best decisions the City ever made." Steve Lutz, City Manager, City of Powell “Thanks for the ... results, and ... for the work that you and your team put into getting them. Always a pleasure working with you.” Caroline Ramsey, Government & Community Relations, Corporate Affairs Department, Honda of America Mfg., Inc. “Thank you for ... your good work on the survey. I always enjoy working with you! I’m sure we’ll be in touch again soon.” Tom Moellering, Senior Product Manager, CTB/McGraw-Hill “We appreciate your good work and all your help!” Michael Markarian, Chief Program & Policy Officer, The Humane Society of the United States “The [report] is excellent. You have the wonderful ability to summarize succinctly and with just the right chosen wording – a real gift.” Pat McKee, Publisher and Vice President, McGraw-Hill School Education Group "Great work on the win/loss analysis. I know it was a drawn-out project, but I’m certain it was worth the effort given the insights it yielded. Thanks.” Brian Feltz, Director, Market Intelligence, Houghton Mifflin Harcourt “Thanks for [the presentation] last night. You were wonderful!” Paul Wise, Genoa Township Administrator “Thanks so much for the incredible report. I’m feasting over it now. I just love this kind of stuff. Thank you for including the retirees’ comments, too – very helpful. You do wonderful work!” Priscilla Mullins Duckworth, Marketing, Communications & Editorial Services, Ohio Deferred Compensation “Yesterday’s presentation was a thing of beauty. You really had them mesmerized. I think everyone was pleased with the survey results.” Laura Troiano, Communications Coordinator, School Employees Retirement System of Ohio “[The report is] very helpful! It is direct and to the point and captures the issues in a way that we have been able to build on in developing strategies to address the issues. I want to express my appreciation for your help on this project.” Craig Boaz, Market Research Manager, Bob Evans Farms “Thank you again for taking the time to walk us through the data today. Also, thanks for completing the work flawlessly and on time. Hope to work with you again soon!” Helen Heydeman, Sr. Project Manager, CTB/McGraw-Hill “Thanks for the summary. I have appreciated the timeliness of getting the information and your accessibility to creating and interpreting the results. Again, thanks for your hard work and I look forward to working with you in the future.” Steve Dackin, Superintendent, Reynoldsburg City Schools “Thanks again for the quality, professional research services that you performed for us on our DSM programs. I am committed to using the results to drive program participation.” Jack Laverty, Manager, Demand Side Management, Columbia Gas of Ohio “Thanks again for visiting with us yesterday. Your presentation was great! I had no idea you’d be able to pack so much info into one Powerpoint.” Joanna Callihan, Marketing Specialist, American Health Holding, Inc. “Congrats on running superb focus groups.” Shaun Yoder, Ohio Business Alliance for Higher Education and the Economy “Your polling made the campaign possible, persuading the business leaders we could actually pull this off. I appreciated your counsel all along the way. You helped the Schools and our community take a giant step forward.” Gene Pierce, President, Pierce Communications, Inc. “I have read over the report that Marty prepared for us twice and I really think [he] did a great job of adding his insights to the summation. There are many ideas contained in the report that I will draw upon to define the financial planning process that our advisors should follow when working with clients and to define the training, education, and development learning path reps should follow to become a good advisor. Bottom line is that the focus groups were very useful and will add a lot of valuable ideas to our financial planning vision.” Thomas R. Anderson, J.D., CFP, Northwestern Mutual “Thanks, Marty. Win or lose, we appreciate your help and guidance. You’re a true professional.” Craig Mohre, President, The New Albany Community Foundation “We are very excited and thankful you are taking such a vital part in Economic Development 411.” Stephanie Bosco, Economic Development Coordinator, Columbus 2020 “I’ve read the entire report and very nice job. Your team cut this up well. The profile is fascinating. In reading the verbatims, I could tell that the call center folks are absolute pros… Thanks.” Dan Herschede, Marketing Director, American Motorcyclist Association“... This Committee (which includes some of our leadership) were absolutely thrilled with the great work that you and your team completed for us. All of this data will be extremely useful in moving forward. Thanks for the great work --- we certainly look forward to working with you in the future on other projects." Rhonda Reda, Executive Director, Ohio Oil and Gas Energy Education Program “Thank you so much for all the excellent work! I thoroughly enjoy working with you. I look forward to working together again.” April Domine, Superintendent, New Albany-Plain Local Schools “Lots of good comments from your ... presentation. Our board was really engaged in what you had to say. Thanks again.” Pat Petzel, Vice President, Communications, Ohio Farm Bureau "It has truly been a pleasure working with you and seeing you in action. You are truly brilliant and have provided a ton of value to NiSource with the research you have conducted on our behalf.” Molly Schmeid, Market Research Manager, Nisource “I can’t believe you got back to your office that fast – let alone responded to Mr. Stein’s request. Thanks, Marty!” Nick Treneff, Director of Communication Services, State Teachers Retirement System of Ohio “Excellent thinking!” Brad Onken, SVP, Strategic Marketing and Business Development, Zaner-Bloser “By the way, your ears should have been ringing early this morning. During our Small Group Leadership Meeting, several commented on the value of your contributions to the success of last night's forum. Thank you.” Sandra Puskarcik, Director of Community Relations, City of Dublin, Ohio “You and your team always do exceptional work.” Tonya Lawson-Howard, Director, Physician & Referral Source Marketing, Nationwide Children’s Hospital “Thank you for [the] time, effort, and outstanding service you provided to the Ohio Gas Association’s 2014 Public Awareness Effectiveness Survey. It is a real pleasure working with you and I look forward to any future opportunities we may have to work together again.” Brian D. Witte, Pipeline Safety & Compliance, Dominion East Ohio “Thanks so much for your help with this project. I can’t tell you how invaluable the information ... is to our group. As always, working with you is both enlightening and a pleasure.” Nikki Whittacre, Administrative & Communications Supervisor, School Employees Retirement System of Ohio “Your counsel and support is invaluable.” Patty Peters, Vice President Community Relations, Columbus Zoo and Aquarium “I wanted to take the opportunity to say ‘thank you’ for conducting the survey in such an excellent way. It has been a great pleasure working with you, from the start of this project. The data are very good and provide us with a deep understanding of food insecurity. Thank you so much for the many efforts to reach out to our sample and to talk them through this long [questionnaire].” Cäzilia Loibl, Ph.D., CFP, Marie Curie Fellow, Leeds University Business School, UK, Associate Professor, The Ohio State University, USA “You have a great way of explaining difficult concepts.” Steve Lutz, City Manager, City of Powell, Ohio “You and Stephanie were wonderful to work with and we will definitely use you again.” Judi Wax, Executive Vice President, Luquire George Andrews “How refreshing to hear a thoughtful perspective.” Mark Real, President, KidsOhio “I was very happy with ...the debrief. You did a perfect job describing the study, presenting the findings, adding ‘color’ to them, and fielding questions. Thank you so much for a job very well done.” Rebekah Coudriet, Senior Market Research Analyst, Market Intelligence, Houghton Mifflin Harcourt “Thank you so much for presenting to our board last night. It was very informative, and the board continued to talk about it and react to it during the rest of the meeting! It definitely gives us some great possibilities for tackling the ... issues here. Thanks.” Nick Wilson, Director of Communications, Electronic Classroom of Tomorrow (ECOT) "My sincere thanks to you for agreeing to present at the recent conference. Your research on engaging younger members is a topic that many of our clients have struggled with. Your research was particularly useful since it was conducted at a retirement system, so was, therefore, more relevant to our attendees. I received many very favorable comments on your breakout session.” Jan Hartford, Partner, CEM Benchmarking “Marty, thanks so much. This is fantastic information for our organization! While I have read through it all once, I need more time to go back through it and fully digest the results, interpretations and comments. Again, thanks so much for all your work and the professional presentation of results.” Jim Stein, President, Furniture Bank of Central Ohio “I cannot thank you enough for your excellent service to McGraw-Hill. I truly enjoyed working with you, and it is my fondest hope that we’ll be working together again ... soon. Thank you for your expertise, guidance, and support.” Cheryl Wells, Director of Market Research, The McGraw-Hill Companies “Thanks for the ... results, and ... for the work that you and your team put into getting them. Always a pleasure working with you.” Caroline Ramsey, Government & Community Relations, Corporate Affairs Department, Honda of America Mfg., Inc. “Thank you for ... your good work on the survey. I always enjoy working with you! I’m sure we’ll be in touch again soon.” Tom Moellering, Senior Product Manager, CTB/McGraw-Hill “We appreciate your good work and all your help!” Michael Markarian, Chief Program & Policy Officer, The Humane Society of the United States “The [report] is excellent. You have the wonderful ability to summarize succinctly and with just the right chosen wording – a real gift.” Pat McKee, Publisher and Vice President, McGraw-Hill School Education Group "Great work on the win/loss analysis. I know it was a drawn-out project, but I’m certain it was worth the effort given the insights it yielded. Thanks.” Brian Feltz, Director, Market Intelligence, Houghton Mifflin Harcourt “Thanks for [the presentation] last night. You were wonderful!” Paul Wise, Genoa Township Administrator “Thanks so much for the incredible report. I’m feasting over it now. I just love this kind of stuff. Thank you for including the retirees’ comments, too – very helpful. You do wonderful work!” Priscilla Mullins Duckworth, Marketing, Communications & Editorial Services, Ohio Deferred Compensation “Yesterday’s presentation was a thing of beauty. You really had them mesmerized. I think everyone was pleased with the survey results.” Laura Troiano, Communications Coordinator, School Employees Retirement System of Ohio “[The report is] very helpful! It is direct and to the point and captures the issues in a way that we have been able to build on in developing strategies to address the issues. I want to express my appreciation for your help on this project.” Craig Boaz, Market Research Manager, Bob Evans Farms “Thank you again for taking the time to walk us through the data today. Also, thanks for completing the work flawlessly and on time. Hope to work with you again soon!” Helen Heydeman, Sr. Project Manager, CTB/McGraw-Hill “Thanks for the summary. I have appreciated the timeliness of getting the information and your accessibility to creating and interpreting the results. Again, thanks for your hard work and I look forward to working with you in the future.” Steve Dackin, Superintendent, Reynoldsburg City Schools “Thanks again for visiting with us yesterday. Your presentation was great! I had no idea you’d be able to pack so much info into one Powerpoint.” Joanna Callihan, Marketing Specialist, American Health Holding, Inc. “Congrats on running superb focus groups.” Shaun Yoder, Ohio Business Alliance for Higher Education and the Economy “Your polling made the campaign possible, persuading the business leaders we could actually pull this off. I appreciated your counsel all along the way. You helped the Schools and our community take a giant step forward.” Gene Pierce, President, Pierce Communications, Inc. “I have read over the report that Marty prepared for us twice and I really think [he] did a great job of adding his insights to the summation. There are many ideas contained in the report that I will draw upon to define the financial planning process that our advisors should follow when working with clients and to define the training, education, and development learning path reps should follow to become a good advisor. Bottom line is that the focus groups were very useful and will add a lot of valuable ideas to our financial planning vision.” Thomas R. Anderson, J.D., CFP, Northwestern Mutual “Thanks, Marty. Win or lose, we appreciate your help and guidance. You’re a true professional.” Craig Mohre, President, The New Albany Community Foundation “We are very excited and thankful you are taking such a vital part in Economic Development 411.” Stephanie Bosco, Economic Development Coordinator, Columbus 2020 “I’ve read the entire report and very nice job. Your team cut this up well. The profile is fascinating. In reading the verbatims, I could tell that the call center folks are absolute pros… Thanks.” Dan Herschede, Marketing Director, American Motorcyclist Association “I can’t believe you got back to your office that fast – let alone responded to Mr. Stein’s request. Thanks, Marty!” Nick Treneff, Director of Communication Services, State Teachers Retirement System of Ohio
